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Privacy Policy

Privacy Policy for ZenCode AI

Last Updated: November 2025

1. Information We Collect

1.1 Information You Provide

  • Account information (email address, license key)
  • Payment information (processed by third-party payment processors)
  • Support communications

1.2 Usage Data

  • Plugin installation and activation data
  • Feature usage statistics (anonymized)
  • Error logs and diagnostic information

1.3 Information We Do NOT Collect

  • Your Google API key (stored locally on your server only)
  • Your project code or content
  • AI conversation history
  • Personal files or data within your WordPress installation

2. How We Use Your Information

  • To provide and maintain the ZenCode AI service
  • To process your license purchase and renewal
  • To provide customer support
  • To improve our product and develop new features
  • To send important updates about the service
  • To comply with legal obligations

3. Data Storage and Security

  • All your project data and AI interactions are stored locally on YOUR WordPress server
  • We do not have access to your projects, code, or AI conversations
  • Your Google API key never leaves your server
  • We use industry-standard encryption for any data transmission
  • Payment data is handled by PCI-compliant payment processors

4. Third-Party Services

4.1 Google API

When you use ZenCode AI, you directly connect to Google’s Gemini API using your own API key. Your usage is subject to Google’s Privacy Policy and Terms of Service. We do not access, store, or monitor your API communications.

4.2 Payment Processors

We use third-party payment processors to handle transactions. These processors have their own privacy policies governing the use of your information.

5. Data Retention

  • Account information: Retained for the duration of your active license plus 2 years
  • Usage data: Anonymized and retained for analytical purposes
  • Support communications: Retained for 3 years
  • Your project data: Stored on your server under your control

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications
  • Withdraw consent at any time

7. Cookies and Tracking

  • We use essential cookies for authentication and session management
  • Analytics cookies (optional) to understand usage patterns
  • You can disable cookies in your browser settings

8. International Data Transfers

If you are located outside the country where our servers are located, your information may be transferred internationally. We ensure appropriate safeguards are in place.

9. Children’s Privacy

ZenCode AI is not intended for users under 18 years of age. We do not knowingly collect information from children.

10. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the plugin interface.

11. Contact Us

For privacy-related questions or requests, contact us at: [Your Email]

12. GDPR Compliance (EU Users)

We comply with GDPR requirements:

  • Legal basis for processing: Contract performance and legitimate interests
  • Data Protection Officer: [Contact if applicable]
  • Right to lodge a complaint with your local supervisory authority

13. California Privacy Rights (CCPA)

California residents have additional rights under CCPA:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale of personal information (We do not sell personal information)
  • Right to non-discrimination for exercising CCPA rights